AN EDUCATED WORKFORCE: A CATALYST FOR HUMAN RESOURCES DEVELOPMENT IN NIGERIAN ORGANIZATIONS ( A CASE STUDY OF NIGERIAN BOTTLING COMPANY PLCL, 9^TH MILE CORNER ENUGU

ABSTRACT
The study is focus on Educated Workforce: A catalyst for human resource development in Nigeria organizations using (NBC) Nigerian Bottling company Plc 9th Mile Corner Enugu as an areas of concentration. However, existing literature on the study were reviewed and in order to be more objective and definitive, the researcher administered questionnaires to NBC Nigerian Bottling company Plc 9th Mile Corner Enugu. The data collected from the respondents were classified and tabulated to allow the use of percentage analysis ttables, chi-square distribution test and test of hypotheis. Within the limit of the experimental gap, the test accepts the fact that the introduction of educated workforce. A catalyst for human resource development in Nigerina organizations has actually contributed significantly to employees performance. However, the research finally recommends that the company should resort to the use of performance evaluation result to determine who qualifies for training. Management should not nominate trainees all the time to reduce ill feeling among the employees. The company should reward employees after training through promotion and financial benefits to reduce high workers turnover. The human resource development training of workers should be more regular so as to maintain the tempo of motivation that comes through human resource development.

• TABLE OF CONTENTS

  Title Page i

  Certification ii

  Dedication iii

  Acknowledgement iv

  Abstract v

  Table of Contents vi

  Chapter One: Introduction

  1.1 Background of the Study 1

  1.2 Statement of the Problem 4

  1.3 Objectives of the Study 6

  1.4 Research Questions 7

  1.5 Research Hypothesis 7

  1.6 Scopes and Limitations of the Study 8

  1.7 Significance of the Study 9

  1.8 Organizational Structure of NBC Plc Enugu 10

  1.8.1 The Stockholders 12

  1.8.2 Board of Directors 12

  1.8.3 The Managing Director/General Manager 12

  1.8.4 The Company Secretary 13

  1.8.5 Major Department within the Organization 13

  1.8 Definition of Terms 17

  Chapter Two: Review of Related Literature

  2.0 Introduction 20

  2.1 Human Resource Development: An Overview 20

  2.2 Human Resource Development and Training

  Programme of NBC Plc Enugu 24

  2.3 Identifying Employ Training and Development 26

  2.4 Types of Methods of Human Resource Training

  Programme 29

  2.4.1 On-the-Job Training 30

  2.4.2 Off-the-Job Training 31

  2.4.3 Management Training 32

  2.4.4 Supervisory Training 33

  2.4.5 Induction Training 34

  2.4.6 Objective Training 34

  2.5 Methods of Techniques of Human Resource

  Training Programme 35

  2.6 Problems associated with Human Resource

  Development Training Programme 40

  2.7 Evaluating Employee Human Resource

  Development Training Programme 42

  2.7.1 Special Programme Evaluation 42

  2.7.2 Overall Evaluation 45

  2.8 Benefit of Human Resource Development 45

  2.9 Summary of the Literature Review 46

• Chapter Three: Research Methodology

  3.0 Introduction 51

  3.1 Research Design 51

  3.2 Sources of Data 52

  3.3 Interview Questions 53

  3.4 Population and Samples Used 53

  3.5 Reliability and Validity Test 55

  3.6 Data Treatment Techniques 56

  3.6.1 Percentage Analysis 56

  3.6.2 Chi-Square Distribution (X2) 56

  3.7 Problems of Data Collection 58

• Chapter Four: Presentation, Analysis and Interpretation of Data

  4.0 Introduction 59

  4.1 Presentation and Analysis of Data

  Questionnaire Distribution and Collection 60

  4.2 Interpretation of Finding 72

  4.3 Test of Hypothesis 75

• Chapter Five: Summary, Recommendation and Conclusion

  5.0 Introduction 83

  5.1 Summary of Finding 83

  5.2 Recommendation 84

  5.3 Conclusion 87

  5.4 Suggestion for Further Research 88

  Bibliography 90

  Appendix 94