THE IMPACT OF DELEGATION ON MANAGEMENT DECISION MAKING IN NIGERIAN BANKING INDUSTRY A STUDY OF FIRST BANK PLC ONITSHA

ABSTRACT

The topic of this study is the impact of delegation on management decision making in first bank Plc Onitsha “The researcher used oral interview and questionnaire together, data collected were analyzed using simply average and percentage techniques. This is are the finding; Autocratic style of leadership negatively affect the organization, management of the first bank plc do not involve their workers in decision making, that there was no two ways communication channel in first bank plc, Onitsha, recommendation: first bank plc Onitsha should place high emphasis on direct participation of workers in management decision making, since it is a fact that workers are the bedrock of organizational survival, democratic system of leadership should be adopted and encouraged in order to maintain two ways communication channel which will boast the moral; of the employed as well as increase in productivity, management should regard the workers as partners in program by creating avenue of getting feedback from workers to whom duties have been delegated, In conclusion, when the above findings and recommendation are adequately considered, there should be harmony and improvement in first bank plc Onitsha. Organization should therefore put into practice the concept of delegation of duties, responsibilities and authority for abundant fruit to reap through a better and a purposeful decision