1.1 INDUSTRIAL RELATION:
This means the relationship between employers and employees in course of employment in industrial organizations.
However, the concept of industrial relations has a broader meaning. In a broad sense, the term industrial relations includes the relationship- between the various Unions, between the state and the Unions as well as those between the various employers and the government Relationship of all those associated in an industry may be called Industrial Relations.
Industrial Relation is that part of management which is concerned with the manpower of the enterprise – whether machine operator, skilled worker or manager.
Industrial Relation is a relation between employer and employees, employees and trade Unions (Industrial dispute Act 1947).
1.2 BACKGROUND OF THE STUDY
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PROMOTION OF GOOD INDUSTRIAL RELATION IN ORGANIZATION IN CASE STUDY OF UNIVERSITY OF NIGERIAN TEACHING HOSPITAL ITUKU OZALLA ENUGU STATE